Litigation and Risk Management Cases
We can deliver case management in a varied number of ways and styles depending on what suits the client and their situation taking into account. For example, if they are pre-or post-settlement, need recruitment services only, have a PHB to manage or support to implement therapy services. Something we pride ourselves in is the quality of our assessment. Looking at what the client, family and wider team needs; implementing a case management plan and budget which, once agreed will be carried out to the best of our ability.
As a specialist Brain Injury Case Management organisation, we understand the devastation that catastrophic injury brings, not only to the injured individual, but to their families also, and value the importance of working together. We understand our duty is foremost to our client, the brain injured person, not those who instruct us. We do however recognise the importance of a positive working rapport with our clients, solicitors, deputies and significant others.
Litigation – Case Management’s Role
In the process of litigation, we see it as our duty to ensure our client's support and associated rehabilitation regimes provide objective and comprehensive evidence to assist in the informing of Expert opinion. We consider the litigation process and meeting the client's needs as separate entities.
Our model of service delivery, established over our many years of experience, is directed towards maximising client resources and interim payments through our 'whole Team’ approach, which draws on the expertise of assistant case managers and skilled office staff in supporting the case manager in their work with the client.
Our approach to client risk is informed through the words of Mr. Justice (now his Honour) Munby, in the case of X -v-MM&KM 2007 "The emphasis must be on some sensible risk appraisal, not striving to avoid all risk, whatever the price, but instead seeking a proper balance and being willing to tolerate manageable or acceptable risks as the price appropriately to be paid in order to achieve some other good - in particular to achieve the vital good of the vulnerable persons happiness. What good is it making someone safer if it merely makes them miserable?"
When you retain our service, you are not only engaging a case manager, but an ethos, team and a way of working that is wholly driven by the needs of the brain injured person.